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COMPLAINTS
Our goal is to provide services to the citizens of DeKalb County courteously and professionally. In order to maintain our high professional standards the Department accepts:
- Citizen recommendations on improvements in our service delivery
- Questions or complaints about an employee’s actions or performance
There are two methods for filing a complaint. The first is to contact the employee’s immediate supervisor. This can be accomplished by driving to, or telephoning the precinct or office where they work. The supervisor will speak with you about your complaint and answer any questions that you may have. Please be mindful that police officers work various shifts and are frequently not in the office. It may be necessary for you to leave a message and have your phone call returned.
The second method is to contact the Internal Affairs Unit. Internal Affairs investigates allegations of misconduct by both sworn and non-sworn employees in the Police Department. You may submit complaints to (IA) Internal Affairs by phone, online or in person at the IA office.
Internal Affairs Unit
DeKalb County Police Department
1960 West Exchange Place
Tucker, Georgia 30084
(770)724-7910
Typically, allegations of serious employee misconduct along with other cases decided upon by the Chief’s Office will be investigated by Internal Affairs.
A detective will review the complaint and follow-up with you.
Please only forward submissions that focus on recommendations on improvements in our delivery of service or questions or complaints about employee actions or performances. To report crimes or to provide information about investigations please refer to the "Criminal Investigations" section on the website. To report or complain about issues in your neighborhood please contact your local precinct through numbers provided on the "Contact Us" section.
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